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Microsoft Teams/Outlook Presence Detection, and DND for incoming Zoom Phone Calls

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veterpee
Explorer
Explorer

‎2022-02-16 09:18 AM

I have Outlook/Exchange integration enabled. 

 

Is it possible to automatically mute incoming Zoom phone calls when my Teams/Outlook status is set to Busy, Meeting, DND, Focusing, and other?

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Manny5429
Zoom Employee
Zoom Employee

‎2022-03-01 03:09 PM

@veterpee For now, you can only sync your Zoom presence or status to outlook. 

In Zoom Meetings however, there is an option to Hide incoming Zoom Phone calls while in a Zoom Meeting. 

----If this answered your question, dont forget to "Accept as a solution". 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

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3 REPLIES 3

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Manny5429
Zoom Employee
Zoom Employee

‎2022-03-01 03:09 PM

@veterpee For now, you can only sync your Zoom presence or status to outlook. 

In Zoom Meetings however, there is an option to Hide incoming Zoom Phone calls while in a Zoom Meeting. 

----If this answered your question, dont forget to "Accept as a solution". 

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.

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CJArchie
Newcomer
Newcomer

‎2022-08-17 02:42 PM

I have a user that is reporting that her Teams/Outlook did indeed report to her Outlook when she was busy pr in a call, however, it recently stopped going so in a recent update. Is this feature going to be restored or is it no longer being supported?

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veterpee
Explorer
Explorer
In response to CJArchie

‎2022-08-17 02:48 PM

"I have a user that is reporting that her Teams/Outlook did indeed report to her Outlook when she was busy pr in a call..."

Just curious  about this; in a Teams call, or Zoom call?  My OP was regarding Teams status muting incoming Zoom calls.  For example, if I were in a Teams meeting (or otherwise had status set appropriately), my desire would be for incoming Zoom calls to be muted.