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Audio suppression issues

acousticmirror
New Member
New Member

Hello,

 

I am working with someone that is on the other end of a Zoom meeting and he’s experiencing audio suppression issues. The setting is in a church. He’s conducting ceremonies that utilize bells, singing bowls and also chanting from others in the roo. His voice is coming through crystal clear but the second that he strikes an instrument or others in the room begin chanting, it cuts everything out. We’ve tried every single audio option in the settings, but none of them allow the sounds to come through. He’s using the current version of Zoom on a newer MacBook and the microphone that he’s using is a Blue Yeti Logitech USB. He has also tried just using the built-in mic on the laptop but has the same results. Can anyone advise on how to remedy this?

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