Issues with Call Results for High Velocity Sales

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Issue is, calls placed / recorded via Zoom's Salesforce Dialer, are not triggering branching (completed calls don't move contacts threw Sales Cadences, etc)

High Velocity Sales Call Results for Branching

Zoom Settings

Zoom Phone Settings > Phone-Customize Call Log Fields

Am I missing something???

1 REPLY 1

Did you reach a solution to this issue?
I am also having issues with the calls not progressing my cadence.

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!