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How do I set up incoming calls to go straight to voicemail?

pammy543
Newcomer
Newcomer

‎2023-03-27 12:05 PM

I don't want incoming calls ringing on my phone or computer. How do I set this up? I currently have no business hours set and closed business hours settings say to send to voicemail if I'm on another call. However, I want it always to go to voicemail. 
 
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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-04-10 12:23 AM

Hi @pammy543 

 

for this under User settings of a user, disable everything under call handling. Click Edit

sachinzoom_0-1681111368870.png

 

This way all calls will directly go to Voicemail

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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