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Error code: 5613

Sameer_D
Newcomer
Newcomer

‎2025-02-20 09:05 PM

An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: 5613)

 

I am in trouble while purchasing zoom phone number, they are continuously showing the same error 5613, 

 

Please suggest some solution on it, and make this process easy

 

Thanks 

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1 REPLY 1

hoodee23
Zoom Employee
Zoom Employee

‎2025-04-29 10:42 AM

Hi Sameer_D,

Thank you for dropping this question in the Zoom Community page! We do have several KB articles in our Support Page that tackles different error codes/messages, however, I do not see one specific to Error Code 5613. That said, I'd like to suggest to please submit a ticket to our Support Team through this link, so one of our Technical Engineers can reach out and help you further. 

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