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Dial pad

erictor
Newcomer
Newcomer

Dial pad never shows up when i go into Zoom Phone, how do i get it to appear?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi @erictor 

 

you need at least one paid Zoom Phone license assigned to your user extension.

 

Plans & Pricing for Zoom Phone | Zoom

 

Getting started with Zoom Phone (admin)

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060257

 

Getting started with Zoom Phone (users)

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061379

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

thanks,  eliot