Adding a delay to IVR - Zoom Community

Important updates from Zoom Support:

Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Is there a way to delay the IVR so it does not directly go into repetition of the options available?

1 REPLY 1

@joelferkul Currently, there is no way to delay the IVR prompt but you can only limit the number of times the prompt plays.

If this answer helped solve your question/issue, please hit the -Accept as Solution- button below.