zoom not connecting

[avidscholar222]

I have been trying to join my weekly zoom meetings since Thursday and I am unable to join using my Mac. Can someone tell what might be wrong? I have tried all the suggestions in the community but to avail. 

[Bri]

Hi @avidscholar222 ! I know it's been a minute since you initially posted, but I wanted to check in. Are you still having this issue? 

[LEGEND]

hi , zoom meeting is not connecting, network issue not detected kindly help

[Bri]

Thanks for replying. Are you receiving any error messages when you try to connect to your meetings? 

[AndreaRaith]

Hi, I have a work zoom account and seem unable to connect. I tried entering the domain name for single sign on and nothing happens (that I can see). Then I tried with my email and I get a window that says "connetcting..." but nothing further happens. I am on ubuntu 22.04. I am able to join zoom meetings when I click on an existing meeting link, but cannot log into my own account. Any advice for what to try or how to find out where the problem is?

[schoenfeldjulie]

I am having trouble connecting. I have a business Zoom account and logged into a university account and now can't get into my business account. Can you help?

[Bri]

Hi! Are you still having issues getting into your account? 

[KC88]

Many of us are still having this issue. The app constantly is saying it can't connect and there is a network issue. My network is working perfectly fine with every other app and website. But for some reason, the Zoom app refuses to work. I even deleted it completely off my mac and re-downloaded it from the Zoom website to make sure I had the most updated version - after doing a system update the night before. And Zoom STILL isn't working and is still giving a "cannot connect" error. This is clearly an issue with many users for a very long time given this thread. Help, please! 

[schoenfeldjulie]

Still can't connect. It spins round and round saying Connecting and then it doesn't connect.

[driverds]

I also can't enter my or others Zoom meetings unless I click 'Join Meeting' and then 'Join from your browser'.

This was never the case and has been happening for over a week now in Chrome and Edge. When I get in via 'Join from a browser' I have no back picture, just blank.

Can someone help please?

[RaminErfanian]

Hi,

In past three days my Zoom App on Mac has not been able to connect while my browser-based zoom works just fine. I have taken all the steps multiple times from uninstall to checking privacy and firewall permissions but still no luck.

I zoom for all my business meetings and this is creating a major issue. Please help