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Zoom AI Companion2024-05-28 05:09 AM
Hi guys I keep receiving this "zoom keeps saying unsupported format". I'm trying to get the video in advanced so I can record myself. I did one video ok, but then the second one it gave me this...tried to re-installing zoom, still the same.
Any idea why this? shall I convert the MOV (done on an i phone)? I also tried to turn the video (from vertical to horizontal, then re-saved it and still can't do it). I guess my only option is to share the screen and record myself?
Please let me know! Thank you Gaia
2024-05-28 08:34 AM
MOV is an unsupported format. See https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064394