cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

zoom does not work

mbaumann
Newcomer
Newcomer

‎2021-08-21 02:15 PM - last edited on ‎2022-03-21 10:25 AM by Community Moderator | Employee

I cannot log in to zoom or attend any meetings. This is the message: 

"Check to make sure you're connected to a stable network that is not blocked by a firewall or proxy."

I have spent 3.5 hr with apple troubleshooting my mac. They said it's zoom. Any ideas? 

Thank you

0 Likes
1 REPLY 1

yuan-stanley
Participant
Participant

‎2021-09-08 05:57 PM

If you have a Mac - I had this issue for ages and was unable to resolve it. I finally did a little more looking, and found this StackExchange post that suggested uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

 

https://superuser.com/questions/1671647/zoom-on-macos-catalina-hangs-on-connecting-gets-error-unable...

 

I did this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.

 

After this, I reinstalled and it successfully worked.

0 Likes