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webcam or audio not work

david5746785
Newcomer
Newcomer

 Hi we have (company)in harrogate  and we provide solution to our costumer online through zoom and now days we are facing issue webcam and audio not working on a Zoom call. we have checked manually webcam and audio on PC and having issue only on zoom call

2 REPLIES 2

Bort
Community Champion | Employee
Community Champion | Employee

Hi @david5746785 , 

Have you checked the settings in the Zoom client itself to be sure that the appropriate camera and audio devices are selected? 
You might also do a quick uninstall, restart, and reinstall of the Zoom desktop client to see if that resolves it. 

david5746785
Newcomer
Newcomer

Yes i have checked the settings in the Zoom client