Zoom Mobile App (iPhone X) - Kicks me off the meeting when I move to another iPhone app | Community
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Newcomer
August 3, 2021
Question

Zoom Mobile App (iPhone X) - Kicks me off the meeting when I move to another iPhone app

  • August 3, 2021
  • 1 reply
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When I'm using the zoom mobile app on my iPhone X, I call into the audio because I know that will keep me connected to the meeting when this problem I describe persists. I have a paid zoom account ($15/month). 


I'm on the zoom call, watching the content and I switch apps (to messages, to email, to search something while still on the zoom meeting on the zoom mobile app), I get kicked outta the zoom meeting. When I rotate back to the zoom meeting app, it automatically starts spinning, saying rejoining the meeting. If its a private meeting, the host has to re-admit me to the meeting.
I've already tried uninstalling the zoom app on my phone and re-installing. That didn't fix it. How else can I fix this?

    1 reply

    Community Champion | Employee
    August 5, 2021

    Hello @plow_2,

     

    We appreciate your time reporting this issue. Please raise a Support Ticket together with the Client Logs in order for our team to further investigate.

     

    Please click "Accept Solution" if this information helped you.