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webcam or audio not work

david5746785
Newcomer
Newcomer

‎2021-08-04 12:19 AM

 Hi we have (company)in harrogate  and we provide solution to our costumer online through zoom and now days we are facing issue webcam and audio not working on a Zoom call. we have checked manually webcam and audio on PC and having issue only on zoom call

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2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2021-08-04 01:02 PM

Hi @david5746785 , 

Have you checked the settings in the Zoom client itself to be sure that the appropriate camera and audio devices are selected? 
You might also do a quick uninstall, restart, and reinstall of the Zoom desktop client to see if that resolves it. 

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david5746785
Newcomer
Newcomer

‎2021-08-05 12:08 AM

Yes i have checked the settings in the Zoom client

 

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