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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

we can't do Cloud recording

nashikrc
Newcomer
Newcomer

WE CAN'T DO CLOUD RECORDING.

 

nashikrc_0-1679668744753.png

 

1 ACCEPTED SOLUTION

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi nashikrc.

 

You need to free up space on your storage or buy more storage, since you have exceeded the limit you have on your account.

Each paid license you have in your account gives you 5GB and these are added up and totaled.

Wences

View solution in original post

3 REPLIES 3

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Hi nashikrc.

 

You need to free up space on your storage or buy more storage, since you have exceeded the limit you have on your account.

Each paid license you have in your account gives you 5GB and these are added up and totaled.

Wences

martyg1111
Newcomer
Newcomer

I'm not asking for cloud recording space. I'm asking... How can I download a CSV or Excel spreadsheet of all registrants' names and email address for an upcoming Zoom meeting?

 

WencesUnzueta
Community Champion | Customer
Community Champion | Customer

Sorry, I didn't see where that query was.

You enter your Zoom web portal (www.zoom.us) in the ADMIN section, there is an entry called "Account management", click there and you will find the "reports" section. Once inside "reports" you select the "meetings" option, look for the meeting and you will be able to download the file you need.

 

WencesUnzueta_1-1679672583533.png

 

 

Wences