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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

waiting room

Grtruck
Newcomer
Newcomer

my waiting room dosent work how to fix . got this message 

 

 

Per new security guidelines, you cannot change this setting. Please contact Zoom Support for more information.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Grtruck, since you own a single user account, you have both Personal and Admin access. To be able to make some changes to the Account Level settings, you just need to select the correct options. 

See the sample screenshot below:



But you can not disable all of the security settings, you can check also check it from our documentation about Requiring meetings to have one security option.

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