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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

waiting room

Grtruck
Newcomer
Newcomer

my waiting room dosent work how to fix . got this message 

 

 

Per new security guidelines, you cannot change this setting. Please contact Zoom Support for more information.

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Grtruck, since you own a single user account, you have both Personal and Admin access. To be able to make some changes to the Account Level settings, you just need to select the correct options. 

See the sample screenshot below:



But you can not disable all of the security settings, you can check also check it from our documentation about Requiring meetings to have one security option.

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