video

[foggy43]

I have been using zoom for at least three years. For the past two weeks, I have not been able to get on video.  I get a black screen with a white image of a camera with a line through it.  I've submitted a ticket, recieved no response, Also tried the chat box.  I really don't use the camera for any other apps.  I only have one camera choice..I'm on a HP laptop.  Thank you