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video distortion with everything yellow and frozen

AaronAF
Newcomer
Newcomer

‎2023-01-23 05:24 PM

What can I do to fix this problem? After I click to start new meeting and turn on my video, I can see everything fine, but after 5 seconds, all that turns freezes and yellow color floods over everything. The video becomes useless. Is there a simple fix? I already tried restarting; but that did not help. I guess the next thing to do would be to uninstall and reinstall the newest version. Any suggestions? Please advise. Thanks. 

1 REPLY 1

Nubuka
Newcomer
Newcomer

‎2023-01-26 09:41 AM

I've been having this issue too. Downloading an older version helped at first, but now even after trying multiple previous versions, it's still freezing yellow.