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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

upgrading.

JD12
Newcomer
Newcomer

‎2022-06-28 12:09 PM

I am currently just on the basic free account but would like to upgrade to 40+ minute use . How ever the upgrade button is grey and unclickable. I have tried to call support BUT apparently there is only phone call support to paying upgraded members. 😕 I am TRYING to UPGRADE. I have already submitted a ticket for help. But i figured  I would also try here, for a possibly sooner help response. 

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2022-06-28 02:05 PM

Hey, @JD12,

 

 Can you upload a screen shot of the Upgrade button you’re seeing, or give me URL of the page you’re on?

 

 I’ll help walk you through the process, but wouldn’t want to start out someplace new. 


Ray -- check out the GoodClix website.
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