upgrade

[Drichman]

Paid the pro version since almost 2 month , but still remain on the basique mode. can anyone help me to fix it?

[CarlaA]

Hi @Drichman, thank you for posting for the first time, and welcome to the Zoom Community!

To troubleshoot your pro account still showing basic, please follow the steps outlined here: Troubleshooting paid account still showing as basic.

Hope this helps!

[Drichman]

I tried this (disconnect -connect) so many time but nothing changes. 

i didn’t recieve any licence after the purchase.  

how can i fix it?