updating zoom?

[marybredin]

no idea what location to choose.

it says i have to contact my administrator or IT manager.

but it's just me - I work for myself - i have no IT manager - that's a joke.

how do i update zoom? there's no "update" feature under my profile setting.

i paid for zoom for a while and now i can't afford it. how do i update this system.

why do i feel like i am trapped inside some bad loop?

thanks for any help you can give.

Mary

[MGSR]

Hello @marybredin,

Welcome to the Zoom Community! We're glad to have you here.

If your device is not currently managed by an organization and you are receiving the error message "Please contact your IT team to update your app" when trying to update your device or when trying to join Zoom Meetings or webinars, then Zoom recommends uninstalling and reinstalling the Zoom Application.

You can read more in this article. 

Let us know if you need further assistance.

[MGSR · Accepted solution]

Hi @marybredin!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!