cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

unable to stream from zoom to Facebook live

Gill1
Newcomer
Newcomer

I get the following error when trying to stream from facebook live to zoom.  Anyone else get this error? how to fix it?

 

Unsupported get request. Object with ID '313022781696702' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api

9 REPLIES 9

Gill1
Newcomer
Newcomer

can anyone help?

 

SMART115
Newcomer
Newcomer

I have been having the same issue. Following the thread to assist.

clayoper
Newcomer
Newcomer

Hola,  tampoco puedo transmitir en facebook en un grupo privado, solo me muestar uno de mis grupos.

¿Qué puedo hacer para que zoom me habilite para poder transmitir en cualquiera de los grupos de los cuales soy administradora ?

Gracias por ayudarme.

Celia4
Newcomer
Newcomer

hola! hasta hace 1 mes podía transmitir en mis grupos de fb, ahora ninguno me aparece y estoy como administradora, me pueden orientar por favor?  gracias!!

mcarlozzi
Newcomer
Newcomer

This is happening to me for the first time.  Crossing fingers for a fix!

Zoomer06756
Newcomer
Newcomer

Same thing here - not much on Google - happens almost every week but stream still works?

 

This is the first week it has happened for us.  Definitely the same error message.  The stream to Facebook still seems to be working for us, but at first we thought it wasn't.  I see from other people posting that sometimes maybe it won't work.  What do we need to do to get the attention of the Zoom developers?

woolstes
Newcomer
Newcomer

We are getting this error pretty consistently. Sometimes the stream still works and sometimes it does not. Any insights would be appreciated. 

BroadwayChurch
Newcomer
Newcomer

We also saw this problem, for the first time this week.  The stream seems to be working for now, but I see from other people's posts that it may not continue to do so.