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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

transcripts and summaries.

Oakbell
Newcomer
Newcomer

I have a pro account.

I see the options for transcripts and summaries, but can't see if I can have these features or how to access them.

Is there a guide somewhere?

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

Everything you ever wanted to know about Zoom is on the Zoom support site

 

https://support.zoom.us/hc/en-us 

 

https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

On summaries.  I just can't make sense of what is needed.  I've been through and checked the various things in setting and tried clicking the button during a meeting, but no summary is offered.

Do i need to be cloud recording at the time?

On transcripts.  I see that you need to have Business version (I have Pro).  But when i went to upgrade it says the minimum users for Business is 10!  Is that right?