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WHY is saying account does not have access to live chat support.

AngelMel
Newcomer
Newcomer

my previous H.P laptop opened and joined ZOOM meetings off the bat easy.  Why an i being denie - Nothing happens when i click big Yellow meeting button?

4 REPLIES 4

AngelMel
Newcomer
Newcomer

Also now got  "HELP" note - Unfortunately, your account does not have access to live chat support.  BUT i have joned in fine before on oLder  H.P. laptop..?!!

 

abusechatbots
Newcomer
Newcomer

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GimmeTech
Newcomer
Newcomer

So has anyone gotten an answer about this from Zoom? I too have always been able to access live support and am suddenly getting this message (and of course, can't get past the robotic interface).

 

 

Marce1
Newcomer
Newcomer

I am having the same problem. I have a paid account. Not sure why I wouldn't be able to access live support.