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Celebrate with us2024-08-23 07:55 AM
2024-08-23 08:38 AM
Welcome to the Zoom Community, @elyssabloom.
It’s certainly unusual, but give it a few more tests. This could be a case where Zoom loses Internet connectivity, and while it will attempt to reconnect for a short time (10-20 seconds, I think), it will eventually just give up and close.
Also, please check your profile page (https://zoom.us/profile) in the License section to ensure that you do not see Basic in the Zoom Meetings info:
If it continues to happen after checking these things, please give some details of your setup, including device type and operating system, and how you connect to meetings (Zoom desktop app, Zoom mobile app, or web browser only).