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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

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Cath24
Newcomer
Newcomer

Will canceling my monthly subscription automatically downgrade my status to basic user?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

A Basic account is free. Absence of a paid license (Pro , Business, Education, or Enterprise) attached to your account does indeed mean your account will become a Basic account.

 

 This downgrade will happen automatically, but not necessarily instantaneously — the shutoff will wait until the currently paid subscription period is over. 


Ray -- check out the GoodClix website.