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2023-12-14 06:37 PM
I am trying to create a personal Zoom account and when I attempt to do so, I receive an email to my personal email account saying that I already have a Zoom account, which is untrue. The email includes a link to a former employer's account.
My personal email address was never associated with the former employer's Zoom account. Nevertheless, I need to disassociate my email from the former employer's account asap. Thanks
2023-12-20 09:11 AM
Hi there, @8888 ! Could you please contact our account and billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 ?