Request for Refund Due to Unintended Auto-Renewal | Community
Skip to main content
Newcomer
October 9, 2025
Solved

Request for Refund Due to Unintended Auto-Renewal

  • October 9, 2025
  • 1 reply
  • 0 views

Hello, My Zoom subscription was automatically renewed, and I was charged without my intention. I did not plan to continue the subscription, and this payment was unintended. Since the renewal date, I have not used the service at all. Could you please cancel the subscription and issue a refund?


Thank you for your help.

Best answer by lancetlc

Hey @vergel1 

 

Thank you for your post. We suggest you submit a billing ticket here with the details so our Billing Team can assist you.
 

1 reply

lancetlcAnswer
Employee
October 30, 2025

Hey @vergel1 

 

Thank you for your post. We suggest you submit a billing ticket here with the details so our Billing Team can assist you.