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problem deleting an account

Trilly
Newcomer
Newcomer

I just opened a new paid account.  I forgot to first delete my old free public account.   How can I delete it now?  When I follow the website instructions for deleting a public account it takes me right to the profile for the new account.

3 REPLIES 3

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Do you have two different accounts, each with a different  email address?  Or are you thinking there are two different accounts, both with the same email address?


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I have two different accounts two different email accounts

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @Aandy.

 

i can’t tell if you are the same person as Trilly, or someone new to the conversation. What can I do to help you?


Ray - Need Zoom Events/Sessions Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !