cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

preview not working

lauren111
New Member
New Member

‎2025-02-06 08:18 AM

The video preview isn't working.  "Always show preview" is on, "Stop video when joining" is off. and there is still no preview.  What do I do??

Topics:
0 Likes
1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2025-02-06 08:45 AM

Hi @lauren111, thank you for posting to the Zoom Community!

 

Can you try uninstalling the Zoom app, restarting your computer, and then reinstalling Zoom? Make sure the settings are configured to show the video preview. This usually does the trick! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes