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no connection

ivetta
Newcomer
Newcomer

Hello! Yesterday and today I log into my account and click Arrange a meeting. The Connection window opens. That's all. Nothing happens. what should I do? reinstalled the zoom. came in several times. it hangs and that's it.Thanks

1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @ivetta

 

 That sounds like you have too many windows open or that you need to clear the cache on your computer. 

 

If you are using a Chrome browser you click on the three dots in the top right hand corner > click on more tools > click on browsing history and then remove your browsing history for the last 24 hours or the last seven days. You can also choose to remove all of your browsing history, but I rarely have had to do that to get my processor running more smoothly. 

 

Screen Shot 2022-10-25 at 2.14.18 PM.png

 

Another alternative method is to go into your task manager on a Windows machine and remove some processes that might be running in the background, but if you are not sure what to remove then this is an alternate choice at best. 

 

Regards,

Brandon 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?