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my screen freezes

kiwiie151131
Newcomer
Newcomer

‎2024-09-02 05:24 PM

Hello, please help. Every time I join a Zoom meeting, after a few minutes my screen freezes. I can still hear the audio, but I can no longer see anything or type. When I click, I get the message: "Zoom is not responding." It gives me the option to close the program or wait for it to respond. How can I fix this? I've already reinstalled Zoom three times. I can't attend my classes. I have Windows 11. Thank you.

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