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missing transcript for recording

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cindyyxe
Explorer
Explorer

‎2024-04-30 01:25 PM

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

 

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MaeG
Newcomer
Newcomer

‎2024-05-01 06:02 AM

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

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AlamN
Newcomer
Newcomer

‎2024-04-30 04:25 PM

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

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MaeG
Newcomer
Newcomer

‎2024-05-01 06:02 AM

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

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sybilcooper
Newcomer
Newcomer
In response to MaeG

‎2024-06-07 02:54 PM

Did you figure this out? This is happening to me as well. 

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