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missing transcript for recording

cindyyxe
Explorer
Explorer

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

 

1 ACCEPTED SOLUTION

MaeG
Newcomer
Newcomer

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

View solution in original post

3 REPLIES 3

AlamN
Newcomer
Newcomer

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

MaeG
Newcomer
Newcomer

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

Did you figure this out? This is happening to me as well.