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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

missing transcript for recording

cindyyxe
Explorer
Explorer

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

 

1 ACCEPTED SOLUTION

MaeG
Newcomer
Newcomer

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

View solution in original post

3 REPLIES 3

AlamN
Newcomer
Newcomer

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

MaeG
Newcomer
Newcomer

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

Did you figure this out? This is happening to me as well.