cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

mic

Kizzi
Newcomer
Newcomer

I was able to get into my classroom meeting, saw instructor, students and activities, but couldn't hear or be heard.  Checked sound level, my sound was on high.  Last week I was in the class and everything worked fine.  How do I fix this situation?

 

1 REPLY 1

ccameron
Community Champion | Employee
Community Champion | Employee

@Kizzi

 

The video below is a great quick walkthrough of how to ensure you have right audio connection before and even during meetings. Give it a watch:

https://www.youtube.com/watch?v=ugda61PyFIo

 

If this answers your question, please accept as solution.