mic

[Kizzi]

I was able to get into my classroom meeting, saw instructor, students and activities, but couldn't hear or be heard.  Checked sound level, my sound was on high.  Last week I was in the class and everything worked fine.  How do I fix this situation?

[ccameron]

@Kizzi, 

The video below is a great quick walkthrough of how to ensure you have right audio connection before and even during meetings. Give it a watch:

https://www.youtube.com/watch?v=ugda61PyFIo

If this answers your question, please accept as solution.