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meeting initiator cannot see me on video. Test shows that camera works

LK3
Explorer
Explorer

When I join a meeting using the initiator's ID, they cannot see me. I can see them and we can hear each other, but no visual on their end. I have gone through the tests and it says system is working. Thanks for the advice. 

1 ACCEPTED SOLUTION

LK3
Explorer
Explorer

Problem solved. I had another video conferencing app on at the same time. 

View solution in original post

2 REPLIES 2

LK3
Explorer
Explorer

Problem solved. I had another video conferencing app on at the same time. 

danhoogan
Newcomer
Newcomer

What is the solution you reference