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ipad v5.17.10 does not allow volume adjustment?

ohwell
Newcomer
Newcomer

‎2024-03-15 07:49 AM

how come I cannot change meeting volume any more with volume buttons on the ipad? there does not seem to be any way to adjust volume at all. what can I do? thanks

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2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-03-17 08:41 PM

It is not clear exactly what you are trying to do or which iPad you are using. I have an iPad 7th gen with iPad OS 17.3.1 and running latest Zoom 5.17.10 the volume controls work as expected with the internal speakers. Most likely you have iPad settings that need changing.

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ohwell
Newcomer
Newcomer
In response to storyhub

‎2024-03-17 09:10 PM

Thank you for reply

 

to clarify I’m using wired headsets with a usb C to 3.5mm adaptor. The app shows a headset icon indicating I am doing exactly that. 

with this set up (same iPad, same wired headset and same usb C adaptor) volume controls worked before until probably after I update to current version 

 

using 

iPad Air 5th gen running iPad os 17.3.1

zoom 5.17.10 (13871)

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