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2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

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webinar replays

scottblundell1
Newcomer
Newcomer

hi all 

when downloading zoom webinar replays im only accessing 3 files on my account however on  my clients theyre getting 7-8 which is what im after is there a subscription that allows this or is it a setting ?

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Sign in to the web portal. Go to settings > recording tab > cloud recording section and check settings accordingly.