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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

iPad Air M2 camera

Zjeanma
Newcomer
Newcomer

‎2024-07-18 02:26 PM

I bought a new iPad Air M2 and the Video does not work. When you go into Settings in the Zoom app the Camera and Microphone options aren’t there?
If I turn my video on during a meeting it takes a still picture. Not sure how the microphone is working but it does

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2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-18 02:35 PM

Hello @Zjeanma 

Welcome to the Zoom Community! We're happy to have you here.

You can check out this article for troubleshooting video/camera issues for IOS.

If you need further assistance, please let us know.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-26 03:13 PM

Hi @Zjeanma!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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