cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

iOS Zoom app automatically re-orienting when participant is moved to a breakout room

incusmalleus
Newcomer
Newcomer

‎2021-09-18 05:29 PM

I have students on iPhones that have their phones mounted horizontally (landscape) as an exam proctoring device. When I open the breakout rooms, their video feed gets re-oriented to the vertical (portrait) position. Even if they have the device's orientation lock fixed, it still gets re-oriented. The solution we do is for iPhone users to mount it vertically, but that limits the view. Any solution for this?

1 REPLY 1

markToC
Newcomer
Newcomer

‎2021-11-17 03:48 PM

Is there a fix for this issue? It happens every time an iPhone user enters or leaves a breakout room.  Therefore, they must use portrait mode.  The result is a lot of wasted space that doesn't look attractive during a recording.

0 Likes