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host has no video

michamil
Newcomer
Newcomer

‎2023-12-25 12:01 PM

host has no video but everyone else can see me and the group and I cant see them

Topics:
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2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-12-28 10:13 AM

Hi @michamil!

 

Have you tried restarting your computer/camera/Zoom app? After restarting, please test your camera by following these steps: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068908.

 

Let me know if that helps! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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michamil
Newcomer
Newcomer
In response to CarlaA

‎2024-01-02 11:52 AM

Carla

Thanks it was a security issue in the browser