cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

group chat disappear

haraki-estic
Newcomer
Newcomer

group chat disappeared all the sudden.

this happened to several group made by 4 specific members.

(4members,A,B,C,D. the disappeared groups were made by ABC,ACD,BCD)

 

the group chat disappeared in all member's chat room list.

when we search the contents, it sometimes comes back, but sometimes doesn't.

After coming back, it has only 1 month of chat history. Disappears again in few days.

 

I'm sure the rooms and the histories aren't deleted because they exist in the admin page on broswer.

 

Does anyone know something about this?

0 REPLIES 0