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feature request page proposes steps that don't work

carehart
Explorer
Explorer

Folks, there seems to be a mistake in the page discussing how we should make a feature request. Let me elaborate.

 

In any discussion here in the forum making a feature request (or if you click the little blue "give feedback" sidebar while on the zoom site), we will be directed to this support page.  It's certainly understandable to have a single point of reference where you can direct all such requests....only, the instructions on that page are incorrect. It says:

1. Sign in to the Zoom desktop app.
2. In the top-right corner, click you profile picture.
3. Click Help, then click Give Feedback.
4. In the Give Feedback form, select a Product Area from the drop-down.
5. Under How satisfied are you with the experience?, choose a number between 1 and 5.
6. Enter your feedback, then click Submit.

But in my zoom desktop 6.5.3 (current as of today, on Windows), I don't have such a "Give Feedback" option. 

 

I do have "Report Problem.."--but it's not got the same fields described here. Instead it seems focused on providing diagnostics on a problem that happened at a point in time. 

 

Again, the support page I link to above (and all the forum threads, etc. pointing to it) are clearly about "giving feedback", like making feature requests. So it seems either that the support page needs to be corrected to refer to what DOES appear in the menu, or perhaps it should be pointing us somewhere ELSE where we can provide such product feedback.

 

Or does anyone else seeing this note find that they DO see "give feedback" under the "help" for their "account" icon in Zoom Desktop? 

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