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Linux System Sound not handled well by Zoom

JWIlliamCupp
Newcomer
Newcomer

I have just recently upgraded to Fedora 42 XFCE and today installed the Linux Zoom client.  Version 6.4.13 (2309) is what I received.  In the past on launching the Zoom client the system audio was nowhere near high enough and I had to go to my audio profile to turn Zoom very loud so I could hear the meetings.  In the past, muting and unmuting caused the system sound to return to the default setting and I had to run it up again.  Today, that was not happening.

However, during the meeting today that I hosted, every time someone entered the waiting room my audio returned to default.  Additionally, every time I admitted someone into the meeting the audio returned to default.  It did so a few other times, too, for instance when one meeting participant (who had joined the meeting by phone) dropped out, likely due to connectivity issues.

Each time the system audio returned to Zoom's default setting I could not hear anything at all and had to rush over to the audio server to crank it up, and return to the Zoom client.  It was maddening, and I missed several key moments in the meeting -- that I was hosting.  Is there anything I can do to rectify this situation?

3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

Check the following and be sure you have all the correct dependencies.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063458

If this works please click accept as a solution.

Actually, installing by the .RPM file is what I have always done.  In the past, that has handled dependencies as needed (due to the normal action of dnf on a Fedora system).

 

After installing using dnf, I seem to get updates and when a new version is available, I install the update.  In a short period I seem to recall getting several updates in a row (over only a few days apart). 

 

This behavior was noted during a Zoom meeting on 16 June.  Just before then is when I got one of the Zoom updates; I've had more since.  The behavior is gone -- at my most recent Zoom meeting the volume control worked.  Stayed where I put it.

 

So, can't exactly say "Accept" to your solution, but thanks.  And the problem is cleared up.  Is there any way to mark this thread [SOLVED] as in other forums?

WebshapedBiz
Newcomer
Newcomer

Same here. I've been using Zoom on elementaryOS Linux for years now. In June, after the update, it became unusable because, no matter how high my output volume is, I couldn't hear what other people were saying. Now I'm forced to switch to Google Meet, which I don't like as much as Zoom.