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display name changing every time even after edit by going to my profile

45061031
Newcomer
Newcomer
 
6 REPLIES 6

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @45061031 

 

If you are attending meetings for which you have previously registered, your name in those meetings can sometimes be locked to the name you registered with for that meeting. Changing your name in your profile later does not reflect in your prior meeting registrations, in many situations.

 

Is this what is happening in your case?

 

Rupert

http://hybridevent.pro/

Admins can also set your display name based on Active Directory. Depending on how often the Zoom accounts synch with AD it will override changes by the user.  We had this issue at first as the setting was editable by end-users and would revert back after syncing. I'm not sure what was changed as I was not part of the group at the time, but it is now locked and names map at every sign-in.


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***

I have the same issue as you described it. Is there a way to change what permanently sticks in the meeting?

why just repeat his exact question without given a solution? what  waste of time, I am also having that issue and await a resolution. it seems my name is linked to the "link" i use to join the meeting, so how do I reset that affiliation? saving my new name, renaming myself, going to web portal and changing name, all of that makes no difference

ChannahYashael
Newcomer
Newcomer

After changing and saving your name in your profile via your Zoom account; uninstall Zoom completely from your device, then reinstall Zoom using your browser, rather than your App Store. 😉

peej1999
Newcomer
Newcomer

That does not work! My kid used my computer to do a class by Zoom once, maybe twice. Now every time I appear in somebody else's meeting, I appear  under his name.

 

I've changed and saved my name in my profile in my Zoom account a dozen times. I've uninstalled and re-installed a half dozen times. It still goes back to his name. It's a real problem in the workplace.