cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

avatars not working

dvazoka
Explorer
Explorer

i was able to use avatars now i cant. i haven`t changed computers, i didn`t change any settings. others in my meeting can use avatars. also i cant find the "toggle avatars" option in my settings

1 ACCEPTED SOLUTION

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal as an admin with the privilege to edit account settings. In the navigation menu, click Account Management then Account Settings. Click the Meeting tab. Under In Meeting (Advanced), click the Avatars toggle to enable or disable it.

 

Regards,
John

View solution in original post

10 REPLIES 10

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom web portal as an admin with the privilege to edit account settings. In the navigation menu, click Account Management then Account Settings. Click the Meeting tab. Under In Meeting (Advanced), click the Avatars toggle to enable or disable it.

 

Regards,
John

Following your directions, I got to the "In Meeting (Advanced)" section.  There is no toggle for avatars.  There is a toggle for virtual videos and immersive.  No toggle for avatars.  I have the latest version of Zoom and I have an account (that I pay for).  Any suggestions?  Would it be the toggle for virtual videos by chance?

Agree don't see the option either.

My avatars have been working but I didn't really do anything.  Must have been something to do with which version of Zoom I have, although my Zoom automatically tells me when a new update is available.  Thanks.

 

avatar

I have done exactly as directed.  In account settings, avatars was already toggled on, so I turned it off and then back on and locked it.  I STILL have no avatar option under video settings or background & effects.  I'm updated on everything.  I deleted my apps and accounts and reinstalled both.  It is very frustrating that I can't contact a Zoom support.  I am the owner of my account. 

Can I not Avatars effects ? why?

SQjoe
Newcomer
Newcomer

did you find a soloution

 

dedicatedparent
Newcomer
Newcomer

no

MEMAM
Newcomer
Newcomer

I CAN NOT CLICK AVATAR