Zoom won't open up

[BA1954]

All of a sudden Zoom won't open on my computer.....uninstalled it and re-installed it, still won't open....suggestions?

[Mekohl]

we have had a similar occurrence that started Friday - are you running on server 2019 ?

[ifurman]

Started last week for our company on 5.16.5 on Windows Server 2019. Uninstalling Zoom 5.16.5 and installing 5.16.1 from the below link fixed the issue. You may need to go back to V 5.15.11.

https://zoom-us-zoom.en.uptodown.com/windows/versions

[ifurman]

5.16.6 also does not load on Windows Server 2019.

[zachmiller]

Has anyone heard from Zoom support on this?  I opened a support ticket today.

[ifurman]

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

Zoom 5.16.2 and lower work fine on windows Server 2016/2019, as I am currently using this version with no issues.