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Zoom website does not work. pls help

ShannonClasses
Newcomer
Newcomer

Zoom website does not works, it always shown like image below when i tried to log in, Anyone knows how to fix this? Thank you!Screenshot 2023-05-11 113057.png

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @ShannonClasses welcome to the community! I don't believe this would be a Zoom issue by any means, but I would suggest maybe try some of the troubleshooting suggestions from https://www.computerhope.com/issues/ch000813.htm 

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Zoom Community Moderator
he/him/his

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QmUser
Newcomer
Newcomer

We started to have the same problem. We are behind a SonicWall firewall and I can assure no changes were made. For some reason, https://zoom.us/ is not loading, or sometimes it loads with out css, just like the screenshot from Shannon Classes. Any idea what could be the problem?

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @QmUser welcome to the community, as I suggested to @ShannonClasses please look into some of the troubleshooting steps from https://www.computerhope.com/issues/ch000813.htm, start from there and let me know if any of the suggestions resolves your issue! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!